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infrastructure

Preparation for unscheduled IT support staff absences

As the Omicron variant of Covid-19 threatens to reduce staff availability due to self-isolating, it’s worth preparing for the possibility that a key member of the IT team is suddenly unable to come to work causing operational disruption. Talk to your HR department It may be that individuals who are self-isolating but who have no […]

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infrastructure

How to leverage funding and senior management support for IT infrastructure projects

Introduction The main goal of an IT service strategy is to encourage the IT support team to think about why something is to be done before thinking about how best to do it. In doing so, you will be helping to identify what services should be delivered, efficiently allocate resources and resolve conflicting demands for […]

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infrastructure

Infrastructure review synthesis: Post 10, Governance

This post is the tenth and final post in a series of posts that have been created to identify the best practice found in FE colleges by the Jisc infrastructure review service. An introduction to the infrastructure review synthesis project is provided in the first post in the series. Governance Most colleges can improve elements […]

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infrastructure

Infrastructure review synthesis: Post 9, Security and business continuity

This post is the ninth in a series of ten posts that have been created to identify the best practice found in FE colleges by the Jisc infrastructure review service. An introduction to the infrastructure review synthesis project is provided in the first post in the series. Security and business continuity In the most mature […]

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infrastructure

Infrastructure review synthesis: Post 8, Device management

This post is the eighth in a series of ten posts that have been created to identify the best practice found in FE colleges by the Jisc infrastructure review service. An introduction to the infrastructure review synthesis project is provided in the first post in the series. Device management Most colleges have a mix of […]

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infrastructure

Infrastructure review synthesis: Post 7, Enterprise applications

This post is the seventh in a series of ten posts that have been created to identify the best practice found in FE colleges by the Jisc infrastructure review service. An introduction to the infrastructure review synthesis project is provided in the first post in the series. Enterprise applications In the vast majority of colleges […]

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infrastructure

Infrastructure review synthesis: Post 6, Core enterprise services

This post is the sixth in a series of ten posts that have been created to identify the best practice found in FE colleges by the Jisc infrastructure review service. An introduction to the infrastructure review synthesis project is provided in the first post in the series. Core enterprise services Almost all colleges use Microsoft […]

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infrastructure

Infrastructure review synthesis: Post 5, Servers and storage

This post is the fifth in a series of ten posts that have been created to identify the best practice found in FE colleges by the Jisc infrastructure review service. An introduction to the infrastructure review synthesis project is provided in the first post in the series. Servers and storage The vast majority of colleges […]

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infrastructure

Infrastructure review synthesis: Post 4, Networks

This post is the fourth in a series of ten posts that have been created to identify the best practice found in FE colleges by the Jisc infrastructure review service. An introduction to the infrastructure review synthesis project is provided in the first post in the series. Networks Having robust connectivity in place is now […]

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infrastructure

Infrastructure review synthesis: Post 3, IT support

This post is the third in a series of ten posts that have been created to identify the best practice found in FE colleges by the Jisc infrastructure review service. An introduction to the infrastructure review synthesis project is provided in the first post in the series. IT support In the colleges that benefit from […]