IT support staff retention

Many colleges and universities have been experiencing difficulty in retaining their experienced and valued IT support staff. And with staff recruitment ever more challenging it’s become a priority to retain an IT support center’s most valuable asset, their support staff. Strategic asset While conducting over 150 infrastructure reviews and talking to IT teams all over […]


The past, present and future of Freedom of Information in Higher Education

The results of the 11th annual information legislation and management survey were published last week. They show that for the first time since the survey’s beginnings in 2005 the number of Freedom of Information (FOI) requests that Higher Education institutions (HEIs) receive has slightly decreased from a yearly average of 218 per institution in 2014 […]