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infrastructure

Develop an IT service strategy to gain senior management support

Introduction The main goal of an IT service strategy is to encourage the IT support team to think about why something is to be done before thinking about how best to do it. In doing so, you will be helping to identify what services should be delivered, efficiently allocate resources and resolve conflicting demands for […]

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Transforming the business: A Jisc Information Strategy Blog by David Reeve

Over the last few months our small information strategy team has been starting to deliver on the transformational enterprise information strategy and its principles of; being safe with our information, being smarter with our information and using the right tools, policies and processes to deliver on the other two principles.  The team has been applying […]